Implementation And Feedback Systems ( Maclay, 2015 )

Development in practice: why projects fail and how to address these failures During the last decades, the way Development is managed and how it addresses problems have evolved. As conventional approaches failed to meet objectives, successive actions have tried to make development practice more efficient and participatory. Nonetheless, difficulties persist, with an increasing trade-off between achieving equity through participation and the efficiency of managerialism. Linear, pre-designed implementation models like the blueprint are still the main approaches to put theory into practice (Maclay, 2015). In this context and in line with the material studied in the course, I will argue that development projects face three types of problems: operational, cognitive and power. To enhance project effectiveness, these call for different complementary solutions: more flexibility in implementation and feedback systems (Maclay, 2015); a balance between participation and top-down authority with increased accountability (Brett, 2003); and the empowerment of the local considering the political context (Andrews et al., 2013; Mohan and Stokke, 2000). To be sure, these strategies are no panacea. Nonetheless, they can help overcome some glaring failures in the current approaches, while any new problem should be analysed in an iterative problem-solving process through learning systems that could help design better measures in the future. Additionally, for these measures to succeed, there is a

A Common Misconception Of Diversity - 908 Words

A common misconception that people make about diversity in a business environment is associating it with employment equality. The mistake may cause people to assume that diversity does not apply to them since they are not responsible for hiring employees. This can make achieving the goal of a diverse collaboration challenging because diversity is voluntary, it applies to everyone, and its success exclusively depends on each individual. Diversity is more than just equality, and it must be looked at broadly because it is not limited to specific categories such as age, gender, and race. Instead, diversity encompasses an entire array of opinions, attributes, perspectives, talents, and experiences that are unique to each individual –creating diversity. Understanding the concept of diversity is important, it will encourage people to not only to apply it in the workplace, but in all areas of their life as well. Employment equality is an example of government regulation over industry, it is mandatory, and it is enforced through legislation. â€Å"Affirmative action refers to programs that intended to affirm the civil rights by taking positive action to protect them from discrimination† (National Archives and Records Administration). Before this time women and minorities were considered to be inferior to white males, and they faced discrimination in finding employment and with compensation. The United Stated government sought to â€Å"made it unlawful for an employer to fail or refuse to hireShow MoreRelatedMulticulturalism Is Becoming A Prevalent Issue Within Our Community855 Words   |  4 Pagesodd topic among our society and most people really don t know what it is. There are common misconceptions that those who are intolerant or ignorant to multiculturalism are automatically racist. 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To someRead MoreStereotypes and Misconceptions of Paganism Essay893 Words   |  4 PagesStereotypes and misconceptions are mainly false assumptions and beliefs about different cultures and groups. The reason as to why stereotypes and misconceptions exist is because many individuals Stereotypes are basically oversimplified images or ideas used to describe the gender, nationality or even nature of a certain type of person. While some stereotypes are humourous, they can also provide a negative impact upon their targets. Misconceptions, on the other hand, are false and rude accusationsRead MoreEvolution Questions Answered741 Words   |  3 Pagesare many people that are not fully informed about th e concept of evolution. Because of this, they are unable to make scientific and logical connections between us humans and how we evolved from the world around us. There are a broad number of misconceptions that people have, but I decided to focus on 3 major ones: 1. Evolution is goal oriented. 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How skilful communication influence patients’ health behaviours Free Essays

Abstract This essay analyses how skilful communication can influence the health behaviours of the patients. It looks at the importance of communication in healthcare and the different models of communication available to the healthcare personnel. These professionals need to decide on the model to use in order to ensure that they persuade the patients to change their health decisions by adhering to all the recommendations given to them Introduction Effective communication between healthcare personnel and the patients is important in clinical function as well as building a therapeutic relationship between them and the patients. We will write a custom essay sample on How skilful communication influence patients’ health behaviours or any similar topic only for you Order Now Much of the dissatisfaction registered by patients and their failure to change their health behaviours are as a result of the breakdown of their relationship with the health care providers (Bryan 2009, p.75). However, many doctors often tend to overestimate their ability to effectively communicate with the patients thereby exacerbating the problem. Skilful communication and interpersonal skills encompasses the ability of healthcare professionals to gather information and use it to advise the patients appropriately with a view of influencing their health behaviours (Webb 2011, p. 57). This essay covers how skilful communication influences the health behaviour of patients. Healthcare Communication Communication is an important clinical skill that is very essential to clinical competence. The components of communication include non-verbal behaviours, listening and attending skills. All healthcare professionals need to understand the basic anatomy and physiology of communication (Bryan 2009, p. 66). They need to understand the variables that affect reception, processing and expression. A good comprehension of communication on delivery of healthcare is important in influencing health behaviour of the patients. They also need to understand the multicultural context in which the communication process occurs because it affects the manner in which the patients perceive the disseminated information. This should be in tandem with a good comprehension of therapeutic responses as they are significant in care management, increasing patient awareness and capacity for self-care and personal health management (Van 2009, p. 101). Models of Healthcare Communication Human beings often respond to illness and health differently, for instance some may choose to ignore or deny health threats while others face the threats by collecting the necessary information and acting accordingly and appropriately (Muller 2001, p. 88). There are different models designed to help understand the ways in which healthcare professionals interact with particular health outcomes. All these models contribute towards the successful understanding of communication in healthcare. These models are as follows: the therapeutic model, king’s interactive model, the developmental model, health belief model, health belief model for compliance, and the model for participative decision making (Jones Jenkins 2007, p. 18). ). The therapeutic model puts emphasis on the importance of relationships in assisting the patients to adjust to their current conditions and take positive measures aimed at improving their health. The model emphasises on dyadic communication and the level of success is dependent on respect, trust, genuineness and non-judgemental attitude (Eisenberg 2012, p. 45).The healthy belief model explains how healthy people seek to avoid illnesses by outlining the nature of people’s preventative healthcare. The model is designed to indicate how personal health behaviours are influenced by perceived threats and benefits. It emphasises on perceptions and beliefs that can be modified to result in changed health behaviour. In this model communication is perceived as an essential tool for influencing the behaviour of the patients. The health belief model for compliance is an expansion of the health belief model and it includes the beliefs of patients that are already suffering from illnesses and have to comply with treatment. It aims at predicting compliance of patients to treatment to assist healthcare professionals in designing interventions to suit the needs of individual patients (Hugman 2009, p. 33). The King’s interaction model e xplains the communication between a nurse and a patient. It incorporates transactional aspects of human communication and the need for feedback. The model regards the trust between the nurse and the patient as vital in the effectiveness of the communication process. The model for participative decision making for patient doctor interaction postulates that when clients don’t get enough information from doctors or when there are communication barriers then they are likely to reject the treatment or decrease compliance (Eisenberg 2012, p.24). Therefore, the patients are supposed to be fully informed on their conditions and all the available options for treatment. The development model for health communication focuses on the communication occurring within the various relationships in healthcare settings. Its emphasis is on how different factors and contexts influence the interactions between different individuals in health communication. All the participants have their own persp ectives based on their individual beliefs and values. These perspectives influence the choice of the participants to interact with the others and as such healthcare personnel must always have this in mind (Hugman 2009, p.71). Importance of Skilful Communication as an Aspect of Care In an attempt to show the importance of communication in healthcare delivery, it is apparent that communication and healthcare delivery are indivisible. Delivery of healthcare to the patients encompasses more than just the administration of drugs. Healthcare delivery has moved from the task oriented practice it was in the past towards a therapeutic process that involves a wide range of roles focused on the health of the individual patients, their health and wellbeing (Tamparo Lindh 2008, p. 69). The therapeutic effect of good communication between healthcare professionals and patients on healthcare delivery cannot be ignored. Provision of social support to the patients reassures them and can even lower blood pressure. Patients regard the health professionals who communicate effectively at an emotional level as warm, caring and empathetic. This enables the patients to engender trust in them and encourages them to disclose worries and concerns that they would have otherwise not have disclosed. In addition to this, useful and informative communication between the healthcare professionals and the patients encourages them to take more interest in their condition, ask pertinent questions and develop greater understanding and self-care (Jones Jenkins 2007, p.38). It is this interest and understanding of the importance of self-care that drives the patients to positively change their health behaviours. This happens especially when the patients are allowed to ask questions and are involved in treatment decisions. The patients also experience benefits when the health professionals provide a good environment, give accurate information, use therapeutic communication and encourage positive motivation (Nemeth 2008, p. 93). Therefore good communication in the relationship between healthcare professionals and patients is an important tool for therapeutic intervention as well as good care. Basic communication skills alone are not sufficient to create and sustain successful therapeutic relationship between the patients and the healthcare providers. Successful therapeutic relationships are made up of shared perceptions and feelings on the nature of the problem, objectives of treatment and psychological support. Interpersonal skills develop from the basic communication between the doctors, nurses and other carers with the patients. Appropriate communication should be centred on both the carers and the patients as both sides are important in building and sustaining interpersonal relationships. The ultimate goal of any communication between the medical personnel and the patients is always to improve the health of the patients and medical care. Good communication skills are required for developing a high quality, effective and safe healthcare delivery. The skills are important for gathering information, diagnosis, treatment and educating the patients (Nemeth 2008, p.55). Eff ective communication benefits both the doctors and the patients because they are part of the treatment process. Previous studies on communication between the patients and doctors and nurses demonstrate that many patients are discontented even when the doctors and nurses consider it sufficient or excellent (Pilnick et al 2010, p 47). This implies that doctors and nurses often tend to overestimate their communication abilities. Patient surveys consistently indicate that the want the communication between them and the healthcare personnel to be improved (Tamparo Lindh 2008, p.88). In the past most of the medical personnel considered disclosing bad news to patients as inhumane and detrimental to their medical condition. However, medical practice has now evolved from paternalism to individualism and is now characterised by shared decision making and communication that is centred on the patients. Effective communication between the doctors and the patients is very important in clinical function because it plays a central role in healthcare delivery. Perhaps the most significant importance of communication in influencing health behaviour of the patients stems from the fact that the nature of health care is changing from treatment of illnesses to management of chronic disease as more and more people are now living with survivable chronic illnesses (Van 2009, p.74). This implies that the healthcare professionals need to encourage the patients to take good care of their health. For instance the patients living with diabetes are required to manage their blood sugar levels. Quality of life is more important to healthcare as patients are now living longer with chronic illnesses like cancer and bipolar disorders. Therefore treatment choice is now more dependent on the individual patients and must suit their preferences, values and expectations. Conclusion Communication is an important tool that healthcare personnel can use to pass useful information to the patients. Well educated patients and their families need to be informed to make important health decisions in order to attain the aims of managed healthcare. Healthcare professionals need to disseminate relevant and persuasive information to the patients to help them change their health behaviours. They can rely on the models of healthcare communication to communicate to the patients based on their individual characteristics. References Bryan, K. (2009). Communication in healthcare. Oxford [England: Peter Lang. Eisenberg, A. M. (2012). Prescriptive communication for the healthcare provider. S.l.: Trafford On Demand Pub. Hugman, B. (2009). Healthcare communication. London: Pharmaceutical Press. Jones, R., Jenkins, F. (2007). Key topics in healthcare management: Understanding the big picture. Oxford: Radcliffe. Muller, P. (2001). Healthcare communication: A rhetorical handbook. San Jose: Writers Club Press. Nemeth, C. P. (2008). Improving healthcare team communication: Building on lessons from aviation and aerospace. Aldershot, England: Ashgate. Pilnick, A., Hindmarsh, J., Gill, V. T. (2010). Communication in Healthcare Settings: Policy, Participation and New Technologies. Chichester: John Wiley Sons. Tamparo, C. D., Lindh, W. Q. (2008). Therapeutic communications for health care. Clifton Park, NY: Thomson Delmar Learning. Van, S. G. M. (2009). Communication skills for the health care professional: Concepts, practice, and evidence. Sudbury, Mass: Jones and Bartlett Publishers. Webb, L. (2011). Nursing: Communication skills in practice. Oxford: Oxford University Press. How to cite How skilful communication influence patients’ health behaviours, Essay examples

Latin Jazz free essay sample

Jazz bar In Manhattan and I listened Latin Jazz Latin Jazz is a fusion of African and Indigenous rhythms from the entire Latin American Diaspora with the language of gazelle It was flirt known as coop, but you are now familiar with it as afro-Cuban. When talking about afro-Cuban jazz, it is difficult to not mention certain turning points in history that made this music possible.The roots of much, of the music might be traced back to African Cuban slaves. In Cuba itself, USIA and dance are so essential to national character that you can not disentangle them from the countrys history. The story of Latin Jazz music is thus one of religions and revolutions, power and liberation, the collision of civilization In the United States we can never completely understand our own music, without referencing It to Cuban music.There are various characteristics that can define Latin Jazz ranging from the savant grade to more popular forms. We will write a custom essay sample on Latin Jazz or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page Some forms of popular music that most people are familiar with would have to be the mambo, salsa, chaw-chaw, and afro- Cuban Jazz. These types of music were originated from north America, but to elaborate further, Latin immigrants can to new York and brought with them distinctive rhythms that blended together.Theses types of music and other music are contagious and an evolutionary process. No one person can take the credit for Latin Jazz of any form of music that comes into the united states. Latin Jazz music, like most types of Jazz music, can be played in small or large groups. Small groups, or combos, often use the be-bop gourmand made popular in the sasss in America, where the musicians play a standard melody, many of the Caucasians play an improvised solo, and then everyone plays the melody again.In Latin Jazz bands, percussion solos are much more common, and they are more structured than In swing bands, where drum solos are rare and often more freedom. Congas are afro-Cuban In origin, played with the palms of the hands and with the fingers. Bongos are also afro-Cuban, but are higher-pitched and thinner in tone quality than congas. Other common instruments include timbales, slaves, and cowbells. Some bandleaders who infused a Latin element into their bands are dizzy Gillespie and Stan Kenton. There musicians who incorporate Latin elements into their music include Brazilian drummer air to Merriest, Alex lacuna, Cuban trumpeter, pianist, composer and protog;Of dizzy Gillespie Arturo Seasonal, pianist Eddie plumier, percussionists toot Pungent and poncho Sanchez, bandleader Mario baize, trombonist Steve turret, and alto saxophonist piqued Derivable These are Just a couple of the brilliant people that have been part of the Latin Jazz and help to influence Its own unique sound. People often asked me how or why I got Interested In Cuban music.My answer to Hess questions would Include several different responses, but my favorite would hav e to be, l see myself as a music and I listen with my hears. Let took me a few that really draws my attention, because it was every where. Just every thing about it excites me and makes me want to know more. When you listen to any type of music, Latin Jazz is always lurking in the background somewhere. It brings out the unique sounds of every beat and every rhythm. When I listen to any Latin Jazz song it moves me, no matter what type of song it is. Every instrument goes noticed and has a special role.Also not to mention it is a part of my culture, parents, and me. The only negative affect about Cuban music being around for so long is that, since Cuban music was already forming, therefore traditional beats and rhythms that came out of Latin Jazz and Cuban music lurk behind everyday music, but almost goes unnoticed because of their familiarities and longstanding presences with other music. If you listen closely you can hear its influence in classical music, ragtime, tango, Jazz, rhythms and blues, country, rock and roll, hip hop, funk, and so much more. The imprint of Latin Jazz is every where.

Free Will And Freud Essays - Freudian Psychology, Id,

Free Will And Freud People are not free and do not have freewill due to unseen forces within the human mind and areas of the unconscious not aware to us. There are arguments that go against the principle of freewill in reference to the unconscious. Many people who have done studies in this area conclude that the unconscious can be seen or measured, so it is able to exist. According to Sigmund Freud, the unconscious does exist and the areas of the human mind control and affect our behavior. Freud also states because of these forces, freewill is prevented. Freud proposes three aspects of our personality that prevent freewill. They are the ID, Ego, and the Super Ego. Many People feel they are free and posses freewill. They do not feel that because of some mechanism in their mind is the basis for their behavior and actions. They feel that they have the ability to size up a situation, think about their options, and choose how they will act. What we do then, is the result of our own deliberate free choice. There are unseen forces that prevent freewill. These unseen forces along with other factors prevent us from acting freely. There are two popular elements, the conscious and the unconscious. The conscious represents things we are aware of, and the unconscious represents what we are not aware of. When we are conscious we are aware from moment to moment in our ordinary everyday experiences. For example, when at work I am aware of everyone and everything in my environment, phones, fax machine, co-workers, and computers. I will know who is at work and who is not, I know who has pictures of their children on their desk and who does not. The conscious element simply allows me to see, feel, and actively be aware. The unconscious is a powerful element which affects and drives memories and motives. The unconscious represents an area that is much deeper that the surface of our mind. An obvious example of the unconscious is our dreams. The unconscious says things about our lives through pictures and symbols. This element if recognized will prevent freewill from occurring and can directly affect our behavior. Thus, the uncurious is a powerful force that affects almost everything we do. Sigmund Freud proposes three aspects of our personality structure that directly effects our decisions. The elements that Sigmund Freud talks about are the Id, Ego, and Super Ego. These three elements play an important role in our decisions and support the view of not having freewill. The Id is the source of our basic drives and all of our psychological energy. Sigmund Freud also states that we all are born with this element. The Id is also refereed to the pleasure principle, also represents self-gratification. The Id has two basic drives, sex, and aggression. The Id is the part of us that is seeking pleasure through the immediate satisfaction of its needs. For example, if my professor goes into the teacher's lounge while having a craving for sweets and there is a plate of brownies on the table, instead of asking if he can have one, he just takes some without asking. This would be the working without the benefit of the ego or super ego. In reference to the Id, it is always trying to satisfy every impulse whenever and wherever, it knows no limits. The second element of our personality is the ego; Freud relates this as the reality principle. The ego is the practical side of our personality; it is aware of what's possible and impossible and is able to accept limits and to act in a practical way. The ego's main purpose is to figure out appropriate ways to satisfy the id's desire. In a since the ego is like congress and the id is like the president. The president can not take major actions without the approval of congress. In the case with the professor taking the brownies it would be the ego saying "stop" and ask if these brownies are for everyone, maybe I should ask for permission first. In short the id supplies the power and the ego supplies the control. The reaction of the two act as a driving force in which our decisions are made, thus eliminating freewill.

Chem Essay Outline

Chem Essay Outline Chem Essay Outline Zehra Ahmed Chem 100 Research Project: Essay Outline Lasers & Medicine I. Introduction A. Definitions of Lasers and Medicine 1. Laser is a device that emits light through a process of optical amplification based on the stimulated emission of electromagnetic radiation. 2. Medicine is the applied science or practice of the diagnosis, treatment, and prevention of disease. B. How they relate? 1. Cure diseases, surgeries, etc. 2. Medical Field related C. Thesis – In the medical field, lasers have developed into medicines that are surpassing the â€Å"go to† medicines in everyday lives. II. Lasers Background Information A. History of Lasers 1. In 1917, Albert Einstein established the theoretical foundations for the laser and the maser in the paper Zur Quantentheorie der Strahlung. 2. The first working laser was made by Theodore H. Maiman in 1960 at Hughes Research Laboratories in Malibu, California. B. What are lasers used for? 1. Medical, Industrial, Environmental, Communications, Research, etc. i. Examples – Laser eye surgery, hair removal, heart surgeries, kidney stone repair. C. Chemistry / Physics related to Lasers 1. Uses a quantum mechanical effect, stimulated emission, to generate a coherent beam of light from a lasing medium of controlled purity, size, and shape. 2. The energy of an electron orbiting an atomic nucleus is larger for orbits further from the nucleus of an atom. However, quantum mechanical effects force electrons to take on discrete positions in orbitals. Thus, electrons are found in specific energy levels of an atom. III. Medicine Background Information A. History of Medicine 1. Early records on medicine have been discovered from ancient Egyptian medicine, Babylonian medicine, Ayurvedic medicine, classical Chinese medicine, and ancient Greek medicine and Roman medicine. 2. The Greek physician Hippocrates, the "father of medicine" laid the foundation for a rational approach to medicine. B. Types of Medicines 1. Antibiotics and antibacterial substances. Minerals, for example iron, vitamins and electrolytes. Sedatives and analgesics (painkillers). Parasecticides to treat mange, lice and worms. Vaccines and sera (and miscellaneous medicines). Hormones. Growth promoters and probiotics. Colostrum supplements.

Short essays questions Essay Example | Topics and Well Written Essays - 750 words

Short essays questions - Essay Example In turn, these decisions affect recruitment, selection, and employment schemes. As opposed to this, a staffing plan is used for monitoring and controlling the costs of human capital to create an infrastructure that encourages effective decision-making. The plan takes into account workload and outcome measures, which assist an organization in predicting its present and future staffing needs. 3. Firstly, it is integral to understand the nature, strategies and plans of business that are driving changes in staffing levels. Next, the driving factors behind staffing needs should be identified, followed by identifying constraints on staffing. Having done that, new changes in roles and positions should be introduced. Thereafter, quantitative techniques should be applied to appropriate areas, supplemented by qualitative methods too. Lastly but most importantly, analysis of the overall strategy is imperative to learn lessons for the future. 4. Controllable actions in relation to staffing actions could include targeted retention, reduction, redeployment, promotion, transfer, hiring, recruiting etc. On the other hand, uncontrollable actions can range from voluntary turnover rates, retirements, other losses etc. 5. Staffing ratio establishes a numerical relationship between the volume/output and the number of workforce required to perform/produce that output. For instance, IT tasks tend to be project-based; hence, it becomes important to determine the truly required number of project managers. This can be done through calculating various staffing ratios such as: users per project manager, capital investment per project manager, the percentage of IT staff who is project managers, or applications to be developed per project manager. 6. The first solution of the 30,000-foot approach emphasises on explaining the increase in management effectiveness through the adoption of a novel approach to workforce planning by

Greener house Essay Example | Topics and Well Written Essays - 2500 words

Greener house - Essay Example Its utilization enables individuals to preserve ground water, which is currently estimated to be consumed at 6.2 liters a week per square meter of land. 1-3 How to get Gray Water from the House to the Garden? †¢ One method of transporting the water is to utilize buckets to transport the water from the sink or the shower to the garden area. The downside of this method is the physical demands of the water transportation. †¢ Another method is through utilizing pressure transfer from the bathtub or water source using a hose to the garden. This method does not function with larger homes. †¢ Perhaps the most effective and efficient water transfer method is through a pump system that transports from an irrigation system. The connections must be sanitary and can be structured when the home is constructed. 2- Solar  Home Power System 2-1 Advantages and Comparison In Kuwait solar energy constitutes one of the greatest sources of energy. Solar energy produces minimal pollution compared to more traditional power sources and is also dramatically more cost effective. Figure (2-1-1) investigates Kuwait potentials for solar power. While utilizing solar energy requires solar panels, chart no 2-1-1 demonstrates that the prices for these panels are cost effective and function as a viable source of alternative energy. In further evaluating elements related to implementing solar power Table No. (2-1-1) breaks down energy per home averages. 2-2 Solar Cells ( Photovoltic Cell ) 2-2-1 Definition Solar cells are referred to as photovoltaic (PV) cells. This name refers to the cells function converting sun energy into electric power. A solar panel consists of groupings of photovoltaic cells that are electrically connected. These panels are demonstrated in Figure (2-2-1-2). 2-2-2 Theorem In terms of composition, photovoltaic cells are made with semiconductors. Silicon is one such semiconductor. These semiconductors function by absorbing sunlight and converting it into ene rgy. The electrons within this system then flow through a metal link current into usable devices. 2-2-3 How much Solar Panels create Electericity 7-10 m2 of solar panels produce 1000 watts of electricity. This amount of electricity is generally sufficient for a household. In terms of the specific house being examined there is a section on the roof to support the solar panel. 3- Save Energy 3-1 Electricity Use †¢ Furniture within the house should be oriented according to air conditioning needs. Altering object placement can have a significant impact on cooling. This alters overall energy expenditures. †¢ Fig (3-1-1) illustrates the importance of implementing occupancy sensors that monitor household heat, air, and lighting. These mechanisms will further reduce energy expenditures. †¢ Use light colored paint on the homes exteriors for maximum light efficiency. 3-1-2 LED Lights Fig. (3-1-2-1) demonstrates the use of LED lights. It’s shown that these lights as much as 90% less electric power than traditional lights. LED lights also produce less heat, aiding cooling of the home. These lights also last significantly longer than traditional light sources. It follows that implementing LED lights rather than traditional lighting sources within the household can reduce energy from approximately 40% to 30 3-2 HVAC System †¢ Fig (3-2-1) demonstrates that this system will improve insulation and subsequently limit wasted heat. †¢

Team and leadership ip 2 Essay Example | Topics and Well Written Essays - 500 words

Team and leadership ip 2 - Essay Example On the other hand, leadership is a concern with bringing the team to the vision, which is through inspiration and good communication. They do this so that the team they lead can work harder and achieve the targeted goals. An effective leader needs to have leadership skills, and the knowledge that a leader possesses is influenced by factors such as personality, values, attitude, cognitive differences and charisma (Phipps and Prieto, 2011). Personality has been considered to influence as a major element in what makeup leadership style of a person. The personality trait of every leader has an impact on the dynamic of the team; therefore, indicating the way the leader must approach their working. It greatly affects how a leader interacts with his team members, and how the leader will act. A person’s charisma is a divine grace and is a source of authority for a leader to do good deeds (Phipps and Prieto, 2011). Hence, it makes people being led believe in the remarkable quality of a leader. Leaders who have charisma, they have an extraordinary personality, character, focused on their work and behaviour. Leaders attract people through interacting with them in discussions and arguments. Values of a person greatly affect and shape their decision-making and behaviour. In addition, personal values serve as a driver on the methods one uses in creating value. They influence how a leader perceives the external environment a nd shapes the choices they make and organizational performance. A leader’s attitude towards his team should be friendly, but of serious working to meet the goals set. A leader with a bad attitude towards his team members will not lead effectively. The cognitive difference between leaders includes the processes that these individuals use in making decisions and not just the decisions they make (Caruso, Mayer and Salovey, 2002). Leaders have

George IV: The Prince Regent (1811-1820).

George IV: The Prince Regent (1811-1820). When George IV died, on 26th June, 1830, The Times (founded in 1775) published a scathing obituary saying, as Hibbert (1975) quotes: ‘There never was an individual less regretted by his fellow-creatures than this deceased king. This was not an idiosyncratic view, for both as Prince Regent and later as King, George had been roundly criticised. Although he encouraged the idea that he was ‘the first gentleman of Europe and was doubtless a ‘patron of the Arts- notwithstanding the somewhat mercurial and superficial nature of this ‘patronage, in some cases his faults far outweighed his virtues and from his own family to the general populace he was the object of scorn and derision throughout his life. This is widely reflected in the Art and Literature of the era, where George sat as uneasily as Humpty Dumpty atop a mountain of creativity: not so much its head but its target. Prince George Augustus Frederick reigned as Regent from 1811 until the death of his father, George III, in 1820, when he ascended the throne. George III had bouts of perceived ‘madness (now generally thought to have been due to porphyria, which ironically his son inherited) and more than once his ability to rule was called into question by the parliaments of the time. When it was finally realised that he was unable to function sufficiently even to open Parliament, the nine year Regency began. A time of huge political change, encompassing riots, revolution and the abolition of slavery, and against the backdrop of the Napoleonic Wars, the years of the ‘Regency have come to be associated with an artistic renaissance in which architects such as Nash, encouraged by the Prince, would redesign London; artists like Reynolds and Gainsborough would significantly develop portraiture and the powerfully influential ‘Romantic Movement in Literature, which encompassed the work of poets as diverse as Blake, Byron and Wordsworth, began. Crucially, it was also the time when the novel became widely recognised as an important genre, with the writing of such perennially popular novelists as Sir Walter Scott and Jane Austen. Indeed, it is interesting to consider how Austen, not usually regarded as a ‘controversial writer, reflected the contemporary view of the Prince Regent. Austens novel, Emma, was first published in 1815, and ‘given a lavish supply of three Royal Highnesses in its dedication (Tomalin, 1998). However, Austen was not in favour of this effusive wording, since she disliked the Prince Regent intensely, principally because of his treatment of his wife. In a letter to Martha Lloyd, dated February 16th, 1813, (cited in Le Faye, 1997) she wrote: Poor woman, I shall support her as long as I can, because she is a Woman, because I hate her Husband but I can hardly forgive her for calling herself ‘attached affectionate to a Man whom she must detest the intimacy said to subsist between her Lady Oxford is bad I do not know what to do about it; but if I must give up the Princess, I am resolved at least always to think that she would have been respectable, if the Prince had beh aved only tolerably by her at first. Given that this was Austens profoundly held, if ‘private, opinion of ‘His Royal Highness it can only have been a source of great distress to her to accept the ‘invitation, otherwise ‘command, of the Prince, as an admirer of her work, to offer any dedication at all. Austen really had no choice but to agree, as was explained by his intermediary and librarian, John Murray. Her acquiescence is indicative of the Regents power; his failure to acknowledge the work personally, when published and sent to him as a gift, evidence of his rather superficial, vain nature, especially since he offered the suggestion that she write an ‘historical romance based on his family! Yet, more importantly, perhaps, this telling vignette reveals much of the general opinion of the public, if we take Austen as representative of such. Clearly, the Princess is not thought guiltless, yet she is held less culpable than the Prince: ‘she would have been respectable, writes Austen, surely an indictment against Regency Society in general. Certainly, she had parodied the excesses of the Regency mores in Mansfield Park (1814), where the Crawfords have been literally corrupted at the home of their uncle, ‘the Admiral. Austen simultaneously criticises the practices of Regency Society and the Prince Regent, since he is ‘the First Gentleman and director of this. Being privy to her naval officer brothers stories, she is able to show just how indelicate ‘polite society has become, when Mary Crawford makes use of a rather risquà © double-entendre when dining with the Bertrams. Her reference to having seen more of ‘admirals and rears and vices is shocki ng to both the meekly pious heroine, Fanny Price, and Fannys cousin, the future clergyman, Edmund Bertram. Austen also shows the difference between city and rural life when Edmund criticises Marys abrupt dismissal of the influence of the clergy by saying that, ‘We do not look in great cities for our best morality. The Court, at the centre of ‘City life, with the Prince Regent at its head is thus neatly and obliquely criticised. The fact that the Prince was an ‘admirer of Austens work, notwithstanding, displays her subtlety and his obtuseness. It also shows how wrong it is to think of Austen as uninterested in the ‘important events of her time. She is more than aware of the social evils of the Regency period and in no small measure lays the blame for this at the feet of the ‘immoral Regent himself. Criticism of the Prince is of necessity frequently subliminal, though he was often criticised openly, especially in the contemporary caricatures of such as George Cruikshank and James Gillray. These anti-establishment artists contrast strongly with the ‘official view evidenced in the commissioned portraits of the Prince Regent, and later the King, in the work of portraitists like Sir Thomas Lawrence. Peter Ackroyd, in his London: The Biography (2000) records George being referred to at his coronation as being ‘obliged to present himself, as chief actor in a pantomime. Since the coronation cost a small fortune, the Regents ‘play-acting may be seen as akin to Marie-Antoinettes and almost as dangerous. After all, this was uncomfortably close, chronologically, to the French Revolution, of 1789 and the earlier ‘defection of the Americas, in 1776. Indeed, there was a genuine fear of revolution in England at this time, especially after the assassination of the Prime Minister, Spencer Perceval, in 1812, who the Prince had, surprisingly given his previous difficulties with him, confirmed in office. Events such as the Luddite Riots (the backdrop to Charlotte Brontà «s novel of 1849, Shirley) proclaim the unrest which the disparity between the rich and the poor, nowhere more clearly displayed than in the extravagances of the Prince of Wales, was beginning to provoke. The introduction of the Corn Laws, in 1815, made wheat too expensive for the ordinary people whilst increasing the wealth of the nobility via their land and they were simultaneously increasing their workers rents whilst decreasing their wages. As a result, riots erupted throughout the country and led to the Peterloo Massacre in Manchester where eleven people were killed and 400 wounded; an ostentatious heir to the throne was clearly the last thing that was wanted. The early Romantics, stressing emotion over reason, reflected this social unrest and the initial impetus for the writing of such as Blake, Wordsworth, Byron and Shelley was politically radical. Later, when the work of Wordsworth became so imbued in the â⠂¬ËœEstablishment that he was, after Robert Southey, created Poet Laureate, he was severely criticised by his contemporaries and earlier, in the ‘Dedication to his unfinished epic poem, Don Juan (1819-1824) Byron, whose political leanings were towards social reform (he even wrote ‘Song for the Luddites, in 1816) lampooned Robert Southey and, by extension, the Regent, referred to in the poem as ‘Fum the Fourth, our royal bird: Bob Southey! Youre a poet Poet-laureate,   Ã‚  And representative of all the race, Althought is true that you turnd out a Tory at   Last, yours has lately been a common case; And now, my Epic Renegade! what are ye at?   With all the Lakers, in and out of place?   A nest of tuneful persons, to my eye   Like four and twenty Blackbirds in a pye. Southey had mourned Robespierre as ‘the benefactor of mankind on his death (Storey, 1997) but had, like Wordsworth (and even the Regent himself, once a ‘supporter of the French Revolution) modified his views. Byron here castigates his erstwhile fellow reformer and puns on the word ‘pye to link it with the previous Laureate, Henry James Pye, in order to emphasise the satirizing of the principal role of the Poet Laureate i.e. to ‘flatter the ruler, in this case the Prince Regent. Moreover, in the nursery rhyme, the king and queen are diverted by money and pleasure, ‘the counting-house and the ‘bread and honey, a clear link to the excesses of the Regency court. It is worth noting that Byrons ‘Dedication was never published with the Cantos of Don Juan in his lifetime and that the original nursery rhyme is thought to satirise an earlier Kings greed, immorality and excesses, Henry VIII, whom Byron would use to attack the Regent in his poem, ‘ Windsor Poetics. Byron is also scornfully derisive about ‘the Lakers, obviously the ‘Lake Poets, such as Southey and Wordsworth, who Byron saw as having, in modern-day parlance, ‘sold-out to the Tories, having been ‘Renegades in their youth. Byron thus reflects the need for change and the corrupting nature of the Regency court which diverted men from reform by the temptations of the gorgeous trappings of wealth with which the Regent surrounded himself (such as the indulgent ‘Xanadu of the Royal Pavilion at Brighton, largely the work of John Nash). Byron was not altogether wrong to criticise his former ‘allies, for it is certainly true that Wordsworth, in line with the roots of the Romantic ideal crystallized by the ‘spirit of the French Revolution (i.e. to discard an outdated way of life and of thinking when it was illegal then even to speak or write of this) changed his ‘radical views ‘radically. In ‘The Prelude (begun in 1805) Wordsworth e xclaimed, ‘bliss was it in that dawn to be alive, echoing the feeling that this was the herald of a new spirit to be embraced: Yet in the regal sceptre, and the pomp Of orders and degrees, I nothing found Then, or had ever, even in crudest youth, That dazzled me, but rather what I mourned And ill could brook, beholding that the best Ruled not, and feeling that they ought to rule. The idea clearly expressed is that ‘the pomp/ Of orders and degrees is empty, vainglorious and unfair. The poet sees the injustices of the world and that ‘the best/Ruled not; nothing could be more critical of the Regency excesses of early Nineteenth Century England. It was, as Byron, Shelley et al believed, a ‘U-turn of epic proportions for Wordsworth, in later life, to ‘re-assess his work and take an Establishment view, and the mockery of Southey in ‘Epic Renegade is thus largely justified, though Byron was not wholly free of hypocrisy himself, of course, nor was Southey alone in his ‘defection to an altered interpretation of the term ‘Romantic, placing the emphasis far more on the harmony with nature which is nowadays usually associated with the movement. Quite the opposite was true of the early Romantic, William Blake. Never ‘in tune with any ‘movement per se, Blake retained a bold, idiosyncratic, reforming and largely anarchistic line throughout his life. In his poem ‘London, from Songs of Experience (1794) Blake openly criticises every level of authority, even the throne: I wander thro each charterd street, Near where the charterd Thames does flow, And mark in every face I meet Marks of weakness, marks of woe. In every cry of every Man, In every Infants cry of fear, In every voice, in every ban, The mind-forgd manacles I hear. How the Chimney-sweepers cry Every blackning Church appalls; And the hapless Soldiers sigh Runs in blood down Palace walls. But most thro midnight streets I hear How the youthful Harlots curse Blasts the new born Infants tear, And blights with plagues the Marriage hearse. T. S. Eliots famous remark that Blakes poetry has ‘an honesty against which the whole world conspires because it is unpleasant is clearly evidenced here. His view of London is characterised by being taken from the level of the ordinary man and woman. Like Dickens, later, he opted to be the ‘voice of the ‘common man not the ‘mouthpiece of the Establishment; his ‘sensibility causes him to react to the ‘blood on the ‘Palace walls and though a ‘great London visionary (Ackroyd, 2000, p.15) not blind to its faults. Blakes black ‘streets are ‘charterd, hence, governed, under rule, and therefore intended to be protected. The fact that they are not criticises the entire society from the throne down, encompassing the ‘blackning church which seems oblivious to the social evils embodied in ‘the Chimney-sweepers cry and ‘the youthful Harlots curse. The ‘double-standard of this corruptly led society is loathed by t he poet and he does not shrink from proclaiming his abhorrence. Moreover, in the ‘mind-forgd manacles he sees the hand of the monarch (especially since he first wrote ‘German forged links). The poet exemplifies the reforming zeal which informed early-Romanticism. Blake was a consummate uncompromising artist, whose written work was always accompanied by a painstakingly created engraving on bronze, colour washed, then printed. However, his art was as different from his contemporaries as his writing. The Regency saw the development of detailed Landscapes expressing profound emotional depth. This was very much encouraged by the Prince Regent, who developed his own collection and urged the government to do likewise, inspiring the later foundation of ‘The National Gallery. Samuel Palmers simplicity of style combines with the visionary religious feeling derived from Blake; John Constables peacefully, idyllic rural landscapes, innovatively created in the open air, evoked an England already felt to be slipping away and to be the more so with the coming of the Industrial Revolution. Indeed, much Victorian Literature, written in the mid-nineteenth century, is set in the time of the Regency. For example, Emily Brontà «s Wuthering Heights, published in 1847, begins in 1801, with ‘flashbacks in the dual narrative to the late eighteenth century and Lockwood, the ‘intruder from London, and portrayed as a snobbish ‘dandy, represents the Regency idea that ‘the City was ‘the centre of the Universe. (Interestingly, the Brontà « sisters almost certainly took their models for the ‘wild, untamed heroes of their novels from the writing of this era, too, being ‘Byronic in nature; they were also influenced by their admiration of the Duke of Wellington, a critic of the Prince Regent.) This was quite widespread in the mid nineteenth century, to be found in the works of George Eliot and Thomas Hardy amongst others. Turners wild and deliberately indistinct ‘seascapes influenced later authors as well as artists and the Regents sensitivity to the importance of Art is evidenced in his patronage of it throughout his life. Like Kenneth Grahames ‘Toad, he often became obsessed with fads only to drop them without further thought but it is a testimony to its importance to him that this was not the case with Art, to which he remained devoted in his support and appreciation despite the many deprecating caricatures which satirised his life and reign, calling him, in later life, ‘the Prince of Whales (Le Faye, p. 44) due to his corpulent build; Keats even referred to him as ‘fat George'(Gittings, 1970). Indeed, to some extent, he lampooned himself more successfully, albeit unwittingly, by commissioning ridiculously flattering ‘official portraits by such as Sir Thomas Lawrence (1816). ‘Prinny, as he was known by his inner circle, was equally interested in architecture, commissioning John Nash to renovate Windsor Castle and Buckingham Palace, as well as to reshape London. In the course of this, the eponymous Regents Park was developed, initially for private use only, from the former Royal Hunting Grounds (Ackroyd, 2000); this, however, was unlikely to endear him to the starving populace of whom he seemed largely oblivious. Even his brother, William IV, later remarked that the Prince Regent had, ‘damned expensive tastes in ‘knicknackery (Brown Cunliffe, 1982, p. 148) but given his uneasy relationship with his family, it was inevitable that any aspect of his life that could be criticised, would be, especially since acknowledgement of Georges defects could only add to the popularity of his successors; the moral and sober replacing the immoral and facile. (This would culminate in the extravagantly ‘wholesome and respectable, Queen Victoria, who is recorded as having disliked being near ‘Uncle King, as she called George IV, saying it was: ‘too disgusting because his face was covered with greasepaint.) Nowhere was this more evident than in the Princes private life, which both as Regent and King, was always ‘very vulnerable; so much so that most of his correspondence was destroyed on his death (Aspinall, 1963). His ‘first love, Mary Robinson, an actress whose stage name was ‘Perdita, received passionate love letters from him in his youth signed ‘Florizel (probably a reference to Shakespeares A Winters Tale where characters so named fall in love: Florizel is a prince, Perdita a royal brought up by a shepherd). Cannily, given the Princes relative penury in later life, she extracted a financial ‘bond from him to be redeemed on his coming of age; surprisingly, the Regent honoured this but then, he was usually generous to his mistresses rather than his wives. Maria Fitzherbert, a twice-widowed Roman Catholic and the love of his life was much less successful financially. Indeed, the Prince frequently borrowed from her and hid from his creditors at her house. Her religion forbade their marriage, but George married her in secret, in 1785, without the consent of the King, thus rendering the union illegal. Nevertheless, he remained close to her to the end of his life and after his death, Wellington, not an admirer of the Prince but keen to preserve the dignity of the monarchy, made it his personal task as executor to burn his correspondence with Mrs. Fitzherbert. This was an exercise in retroactive ‘damage-limitation, because much of the criticism of George had surrounded his ‘marriages and liaisons. His indiscretions made it even easier for the popular press to lampoon him and continue to hold him in very low-esteem, although much of what he achieved was conveniently overlooked or regarded as ‘frivolous. The Times wrote of h im that he preferred ‘a girl and a bottle to politics and a sermon but overlooked the fact that he had this, at least, in common, with most of his contemporaries. George had been compelled by the King, for financial reasons, to marry his cousin, Caroline of Brunswick, in 1795. Caroline, it appears, was popular with everyone but the Prince despite her indiscretions, for which many, like Jane Austen, blamed George (when the Prince first saw Caroline, he supposedly called frantically for brandy). They were separated immediately after the birth of their daughter and George banned her from his elaborate coronation. Caroline, not easily deterred, attempted to force her way in but was repelled by the boxers George had hired as pages (Brown Cunliffe, p.234). Nevertheless, she remained very popular with the general public. George was apparently incapable of achieving similar ‘popularity; indeed, he appears to remain largely indifferent to it, even though his coach was physically attacked in 1817. Instead of reacting positively to the unrest, he chose instead to ‘set styles, taking up Regency ‘dandies like ‘Beau Brummell and using them as his ‘model then dropping them in response to trivial quarrels. (Brummell famously retaliated by responding to a royal snub with the question: ‘Whos your fat friend? but paid for it.) George abandoned the use of wig powder when it was taxed, is largely credited with having spread (on Brummells advice) the adoption of the dark simplicity in male attire which replaced the more elaborate and colourful silks and satins of earlier times and he inspired the wearing of ‘tartan. However, in a time of revolution, war and social upheaval, with his people starving, it is, perhaps, easy to see how ‘accomplished tastes could not be acc epted as any kind of serious substitute for strong, moral leadership. Therefore, although much of the criticism of the Regents appearance was itself superficial, behind it lay a deep disquiet about the future monarch which was in no way dispelled when it became a reality. Byron wrote, in ‘Windsor Poetics, of seeing the Regent standing between the coffins of Henry VIII and Charles I, in the royal vault at Windsor (Byron, Poetical Works, p. 73): Famed for contemptuous breach of sacred ties, By headless Charles see heartless Henry lies; Between them stands another sceptred thing It moves, it reigns in all but name, a king: Charles to his people, Henry to his wife, In him the double tyrant starts to life: Justice and death have mixd their dust in vain, Each royal vampire wakes to life again, Ah, what can tombs avail! since these disgorge The blood and dust of both to mould a George. Byron traces an unhappy lineage to its present ‘sceptred thing: a combination of the arrogance of Charles I, ruling, he thought, by ‘Divine Right, and the corrupt, immoral and headstrong, Henry VIII, who tore the country apart for his own vain fulfilment. These ‘royal vampires, feeding in the style of contemporary Gothic horror from the ‘blood of their people, find a hideous reincarnation in the Regent, ‘the double tyrant, George. Byron does not paint a pretty picture but seems, overall, to reflect a common belief. As The Times printed on his death: What eye has wept for him? What heart has heaved one throb of unmercenary sorrow? If he ever had a friend a devoted friend in any rank of life we protest that the name of him or her never reached us. The birth of the future King George IV, initially announced as that of a girl to his disappointed parents, culminated in a more widespread disappointment. Wellington, Georges polar opposite in most things, called him ‘the worst man I ever fell in with in my whole life but later referred to him more appropriately, perhaps, as a ‘medley of a man. Certainly, both as Regent and King, George presided over a period whose influence is still much in evidence but little of this was due to its ruler. A study into the Indifferent Employee: A study into the Indifferent Employee: To Address the Issues of Indifference in the Workforce and to Consider the Motivational Remedies. Rationale for study Indifference can be described as a lack of interest in doing something, the perception of a task being unimportant or work being carried out with a reduced emphasis; sometimes no emphasis on quality and effort. An indifferent individual could be described as apathetic, with the suppression of emotion. Many companies and human resource departments simply do not acknowledge indifference as the widespread problem it truly is. It is difficult to see what a person or organisation is not doing; it is hard to monitor or observe and therefore the better the knowledge and understanding we have the more effectively we can combat the issue. There is little existing research in the area of indifference amongst the workforce, yet it has been highlighted as a contemporary HR phenomena. EVIDENCE Indifference is a term that is used in many different contexts, Indifferent attitudes and behaviour amongst pockets in the workforce ultimately cost organisations time, money and resources. Indifference cov ers a wide range of subjects such as psychology and sociology as well as business and management. It can no longer be ignored. The research aims to give us a better understanding of efficient and cost effective solutions that ensure successful short and long term motivational harmony for the indifferent elements consisting in the workforce. I will investigate and critically analyse the techniques of motivation and how effective they are in tackling todays generation of indifferent attitudes, this will assist me on making recommendations to quash the effect and impact of indifference. Implications Indifferent individuals reverse productivity and reduce efficiency, inevitably influencing others attitudes. I want to highlight the issue of indifference and suggest the appropriate combatant techniques required to effectively tackle and efficiently resolve the problem. Motivation as a subject has been widely debated over the years and the development of theories have allowed us to gain valuable insights and adopt best practises. Yet it is still important to debate the contemporary thoughts and beliefs on the subject as we enter a new age of indifference we need to think about contemporary motivational solutions, I will be considering the relevance of existing theories. Adopting the right motivational drivers and incorporating effective company culture is ever more helpful for successful business. Indifference and motivation have implications for a number of key functions and areas within all organisations; human resources, culture and performance to name but a few. There simply isnt enough contemporary theory considering the scale and implications of the widely disregarded indifferent employee. Although the subject is relatively new, there is literature in relating fields, motivational tactics may provide us the answer; motivation as a subject has had a great deal of literature over the years. However with ever increasing globalisation and interconnectivity; divisions of labour attitudes, more mixed views and a more wide variety of people we need a more coherent and current idea of contemporary issues like indifference; motivation theory needs to evolve with the 21st century. Motivation and Engagement Through examining the different motivational theories I can gain a better understanding of how motivation has helped engagement and improve employee commitment. Ultimately I will be seeking to how appropriate these techniques are to todays managers with reference to tackling indifference in the workplace. Classic management theory such as Taylor (1911) based the early ideology of motivation. I will talk about the different needs based theories such as Maslows hierarchy, including extensions of the theory. Theories focused on extrinsic and intrinsic rewards, having a wider knowledge base of motivation will aid our understanding and provide better direction and through informed tactics to enable managers to adopt the best practise for the indifferent employee. This will help resolve the issues highlighted. Motivation is the driving force for productivity and efficiency within the workforce. Henri Fayol, an early pioneer of management theory, suggests there are four key elements of management; planning, organising, directing and control. Motivation would be categorised under directing, very similar definitions; directing is leading workers to accomplish the organisations goals and making them perform effectively. Theorizing the phenomenon of indifference will help managers eliminate the problem through motivational implementation they will create more competitive human resource base Cui, 2004 emphasises this point, explaining the; need to groom people to become a source of competitive advantage. The existing research directly regarding motivation contrasts with that of indifference; there is a great amount of literature and a variety of views, however the theory is dated and the methods by which some research was tested is ever increasing coming under scrutiny. The study of motivation w ill aid managers in distinguishing the indifferent employee and enable a higher level of understanding and considerations to effective resolutions for an engaged, committed and motivated workforce. Research Questions To examine the implications, gain a more coherent understanding and properly acknowledge the special needs for the indifferent attitudes amongst employees. To investigate the broader aspects in surrounding theory relating to indifference; to better our knowledge of the phenomena. To support the discussion of indifference and new age motivation resolutions, acknowledging the contemporary problem and considering the application of contemporary motivational theory. Discover the techniques adopted to enhance performance and satisfaction of the workforce and find out which motivational factors will influence the indifferent employee best. Literature review The literature review concerning this investigation leads us to various writings of opinions. Some of these opinions express continuity with one another, but other opinions convey more diverse views. The subject itself is multifaceted and carries a great deal of subjectivity through the questions what exactly is an indifferent employee, how can an organisation identify indifference within the workforce, and what are the best solutions to the problem? Indifference needs to be addressed, as Cuming highlights; what is good for the individual is good for the organisation as well (1993, p. 6). So eliminating indifference will benefit an organisation as a whole, its in the organisations intereset that its work force is engaged if not devoted. Indifference and its Repercussions on the Organisation Radwan, 2009 explains Indifference is the state of feeling where you just dont care about taking an action, the problem with indifference is that sometimes you are aware that doing that thing or taking that action will get you much benefit but still you do nothing, indifference is not like lack of motivation because you may lack motivation if you are not aware of the importance of the activity, however if you are aware but still take no action then you are indifferent. What causes the people to surrender and become indifferent is profound and pro-longed dissatisfaction (Geezla, 1998, 136). It is vital for employees to be engaged in their job and have a positive attitude towards their work and their contribution. I will be seeking to understand why and how indifference comes about in the workplace and from my findings conclude with an effective resolution for the problem. Eslami (2010) states people with (indifference) do not care about the future, because as far as they are concerned, there is no difference between present, future and past. This highlights the problems organisations face with elements of an indifferent workforce; how can an organisation implement tactics and strategic vision with employees that are not engaged in their work and sub sequentially do not conform to organisational culture? Indifferent employees deteriorate in behaviour; this has a negative effect on other colleagues and can slow productivity. The scope of indifference in an organization describes the behaviour of someone who carries out the organizations activities without using their talent or creativity. Indifference threatens to destroy encouragement of the employees; reducing their effort and acceptance of responsibilities (Tabaeian, 2001). Whereas Murphy, 2002 highlights indifference as having a more significant effect on organisational culture, he carried out a stu dy that revealed a perceived discrepancy between the official espousal of the values by the company and their actual enactment  The ambivalence of this group towards such values is reflected in the indifference of staff, for whom the values have little salience as drivers of company policy or practice. He then goes on to state the embedding of company values is represented as part of a larger descriptive framework of salience. It is also argued that political considerations, including powerful, unofficial cultural and sub cultural norms, will override the impact of officially espoused, but unembedded, values. Further highlighting the need for a better understanding and contemporary acknowledgement through his statement; Organizations that look to land a fast fix or play politics, rarely bridge isolated silos of discipline, culture, gender or beliefs. To fully understand the idea of an indifferent individual, I will be touching commitment and focusing on engagement. Literature relating to this field will help provide a better understanding of the motivational remedies.Commitment is a kind of devotion including feelings such as trust and reliability that organisations wish to gain from their employees. Whilst not a lot has been directly written on indifference, there is much literature on commitment. The employee should be a productive member of an organisation, rather than enter an employment relationship on the basis of submission and obligation. Submission and obligation can lead to feelings of indifference. Price states that employees should be committed to the organisations mission and values. Price explains that employees will show dedication and enthusiasm only if they want to, and not out of compliance. Prices model is based on an anti-authoritarian viewpoint, so his view is interesting when compared to managerial methods o f motivating indifferent employees. Price attributes the importance of commitment to an individual level. P15 Indifferent employees do not expect much from their organization, except a pay check and in some cases, benefits. Highly indifferent employees see their life as existing separate from work. Those employees who are low in indifference are generally believed to have orientations contrary to the highly indifferent workers. Behaviour plays a key role in understanding this problem. A reason why there has been so little research on this topic is because even if organisations acknowledge indifference they cannot tell what percentage of their workforce are indifferent; people are aware of its existence but they dont feel it occurs at a wide enough level to be taken seriously and have the perception of appropriate procedures in place to counter act the effects. (Grzybowska 2005) A recent study found that 68% of customers who leave do so because of a company employees indifference. How To Get Your Employees To Treat Customers Better Lisa Earle McLeod,  04.26.10, 01:21 PM EDT Indifference not only slows the company operations and efficiency down but can also lead to consumers having a negative experience with the organisation. Writing in an article regarding organisational brainpower, Weber (2010) explains that an organisation opting for a quick fix strategy for resolving issues regarding organisational discipline, culture and beliefs will not work, He stresses the importance of involvement from higher level management; It takes involvement from an institutes top leadership, a willingness to invest time, and talent within teams that come from many sectors of society. He suggests a balanced variety of workers will help engage individuals and improve performance. Indifference needs to be tackle head on, more interaction between low level workers and their superiors is important in reducing the problem, creating a culture that acts as a disincentive to indifference is important but actually noticing and monitoring the problem of indifference and understanding the wider implications and affects is the only way to implement a successful combatant strategy to effectively eradicate the problem whilst ensuring. Motivation Application and Engagement Effectiveness There has been an enormous amount of literature produced regarding motivation over the last century. Motivation theory was first introduced to the world of business by early pioneers such as Taylor. Latham, 2007, explains Taylors research found money was the primary incentive for motivating the workforce. The classical management theory suggests managers should adopt a militant style, authoritarian technique. I do not believe this attitude should be embraced by todays mangers for tackling indifference, although money may be a primary incentive for an indifferent employee, management need to intrinsically motivate, getting the individuals more engaged; this strategy was proven inefficient and not as productive as alternative methods. The importance of motivational factors and the needs of the employee lead to better management resolution, managers cannot go back to this perspective it will not work on a long term basis Prior to Maslow, researchers generally focused on separate motivational factors separately. Maslow (1954) developed the hierarchy of needs, this introduced a fundamental change to the way employee productivity and motivation was perceived and built the foundations for further motivational theory. The hierarchy of needs is a triangular dimension with five elements; Physiological needs, safety/security needs, need for belongingness, self esteem and finally self actualization. Maslow claims all employees will move along the hierarchy. In order to progress you need to fulfil the requirements a particular element to move up the hierarchy. The indifferent employee in many cases is a former team member and was at some stage a substantial contributor, this theory is not applicable with the indifferent employee due to them being at different levels of the hierarchy when the attitude sets in. Existence-relatedness-growth theory similar to Maslows hierarchy suggests motivation is a result of pe ople attempting to satisfy basic needs, unlike Maslows 5 needs Alderfer (1969) suggests there are three needs; existence, relatedness and growth. This theory is more appropriate for tackling indifference. Existence needs would cover the lower aspects of the hierarchy; physiological and safety needs. Related needs would come under esteem and belongingness and growth needs would tend to be towards the top of the hierarchy at the self actualization level. One conflicting view in this theory is that the needs are not progressive in the way that there is no hierarchy; managers having a more productive role in engagement and employee progression will reduce the potential for indifferent attitudes to establish themselves within employees; resolving the issues before they become a problem. Alderfer suggests people may work on satisfying all needs at once rather than satisfying one need to move on to the next. Process theories of motivation focus on relations between performance and satisfaction; Equity theory was introduced through Adams, J, S. (1965). According to Jones R, G. George, J, M. (2003) the equity theory is defined as a theory of motivation that focuses on peoples perceptions of the fairness of their work outcomes relative to their work outputs. The theory is based on a ratio of input and output. The theory argues that inputs such as training and skills will result in outcomes such as pay and fringe benefits. Similar to performance related pay, equity theory suggests the ratio will create absolute fairness. Having the opportunity to earn on a level playing field will satisfy employees and motivate them to better their performance. Equity theory supports the view performance will increase as a result of increased job satisfaction. With successful application of Alderfer; the equity theory will be more effective or justified. Financial reward is not the best incentive for fully engagement of the indifferent employee; intrinsic motivation is more desired and more beneficial for the organisation as a whole. In contrast to this Vroom developed expectancy theory. His views based on that of Lewin (1935) and Rotter (1955) suggest people expect a certain level of effort or performance to achieve desired objectives and goals. Increasing job satisfaction will come as a result of increasing job performance. Vroom (1964) defines two key elements to the theory: expectancy; a momentary belief concerning the likelihood that a particular act will be followed by a particular outcome. Valence; affective orientations toward particular outcomes valence either comes negative or positive, for example a person who prefers attaining an outcome rather than not-attaining the outcome has positive valence. Expectancy theory suggests motivation depends on how strong the expectancy is and how valiant the person finds the task. This is aligned to that of the indifferent employee; one that has lost their way. This indicates job design is crucial for effective performance. Forde Whiddett, (2002) explain the concept of Instrumentality, also developed through expectancy theory, unlike expectancy; instrumentality suggests one outcome will lead to another important outcome. Porter and Lawyer (1968) researched expectancy theory and their findings supported that of Vroom. One criticism they did have was the theory did not take into account ability and job clarity, expectancy theory focused on extrinsic motivation rather than intrinsic. The indifferent employee needs a shift in philosophy to a more intrinsically motivated state of mind in order to resolve the issue indefinitely. McClelland Atkinson (1965) introduced achievement motivational needs theory, the theory is based on behaviour in achievement orientated activities, there are three specific motivational conditions; willingness to participate, ability or perception to achieve the goal; expectancy and there must be an incentive to carry out the task. Achievement theory categorises everyone into different personalities and needs. McClelland found three different types of need; the need for achievement, need for power and the need for affiliation. All have specific traits and tendencies which are explained in detail. This could be a solution, a balance between fairness and progression will help engage indifferent attitudes. Task motivation theory, or better known as goal setting theory was developed through Locke (1968) his study found three important points, Precise goals which can be measured are a much better tool of motivation rather than just giving general goals. More difficult goals lead to a gre ater level of performance compared with easy goals, Peoples decisions are influenced by their behavioural intention. Indifferent attitudes will be hard to stimulate progressive goals setting may have a negative impact for indifferent individuals yet is an appropriate motivator for the common worker aligned to the organisations culture and has a reasonable level of commitment. Latter theories of motivation include Herzberg (1987) who describes motivation as a function of growth from getting intrinsic rewards out of interesting and challenging work. Herzbergs two factor theory is separated between causes of job dissatisfaction named hygiene factors and positive elements of the job leading to satisfaction, named motivators. In his research he points out the opposite of job dissatisfaction will not lead to job satisfaction rather no job satisfaction. The same is true with the other side of the theory regarding motivators. He highlights extrinsic motivation as hygiene factors which will inevitably lead to no job satisfaction or job dissatisfaction. He also suggests the motivational factors i.e. motivators will lead to motivated or unmotivated workforce. Forde, Whiddett. (2002) explain If job satisfaction leads to greater productivity, it makes sense that any improvements in motivators should lead to an improvement in performance. Satisfaction for the job is c rucial, early motivational remedies can help solve the problem. A paternalistic managerial stance will improve communication and the manager can re-bridge the commitment and increase the performance enabling an all round more vigorously engaged individual. More recent theories and expansions on motivation include the development of emotional intelligence, Goleman (1995) deriving from early ideas on social intelligence from Thorndike (1937). Butler and Waldroop acknowledge the importance of four dimensions of relational work: intelligence, interpersonal facilitation, relational creativity and team leadership. This more common theory should be adopted in order to abolish the indifference before it arises. It can provide the employee with more responsibility and a new calling so to speak although risky in the hand sof the indifferent it may have an outstanding affect on engagement and motivation, management intuition and general people skills and assessment should provide an inkling into what needs the indifferent employee is requiring and what can possibly help drive them and reinstate a good level of commitment. Conclusions and Recommendations for further research Classical Management theory and Maslows Hierarchy of Needs are not best appropriate if wanting to motivate the indifferent employee. Alderfers three needs of existence, relatedness and growth are more applicable, indifference could occur from a lack of these needs, building and growing predominately worse over time as a result of managers failing to acknowledge potential capacity for improvement and an individuals workplace progress or even evolution. For effective engagement and sufficient commitment addressing these needs will help the employees stay focused and committed to the job at hand and ensure successful and proud representation. Equity Theory can in some cases help stimulate the employee and reengages them back into good work ethic. Performance related pay structures for example will motivate employees in the short term, with a less impact on that of the indifferent however financial reward is not top priority for routing out the cause and permanently eradicating indiffere nt attitudes within employees. Intrinsic motivation theory provides the best answer; Herzberg 1987 for example, the motivators on this two factor theory can be adopted and utilised in attempting to reverse the effect of indifference. In order to resolve the issue it is necessary to reverse the growing entrenchment of negative work ethic as soon as possible. A number of motivational drivers should be adopted finding the one that works for the employee swiftly is advocated. Managers need to be effective in reforming the philosophy, ethics and morality of its indifferent employees; it is of the upmost importance; Murphy, 2002 states. leaders need charisma to generate the awareness and sentiment. Indifference in employees based in customer faced roles will have a profound negative impact on the customers perception of the organisation. Helpful and useful customer interaction is ever more desired if not required in todays business world. It improves the organisations competitiveness, retains custom and advocates the reputation of the business. Ensuring customers are more than satisfied with their experience is a top priority; the point of interaction with representatives of the organisation plays an important part in credibility. Evidence Without managerial acknowledgement and a suitable, proactive, response; departments will not be as fully efficient and will suffer from poor representation. This low morale should be addressed through changing managerial tactics and applying different motivational engagement tools. There needs to be a change; one of which implements more desire and passion for indifferent members. Motivation drives the workforce; influencing capacity and capability, it is also crucial for implementing the companys mission and image throughout all levels of organisational structure. Motivation enables employees to better embrace the organisations culture. The indifference issue is very real; individuals will persist and their attitudes will free fall. Failing to resolve the matters effectively will result in a wider and more severe impact over time. Changing the mindset of the individual employee in order to fully engage them will reverse any entrenched attitudes. Through the correct motivational and managerial manner they can become exceptional employees once again. Returning the sound work ethic and standard will result in a noticeable and improved individual contribution; a benefit all human resource managers like to see. Managers should have the opportunity for a more decentralised, motivational policy in order to tackle indifferent attitudes. More managerial discretion for methods that will bridge the needs of the indifferent with that of the goals of the organisation should be promoted. There needs to be a change in perspective away from the mainstream motivation, that of one predominate policy applying to all employees is not the path for the solving the indifference problem. When tackling indifference we need to change the motivational approach for different cases; the manager should be able to pick up on key indicators and measures; productivity for example. (Bratton and Golds, 1999) quest model also highlights main functions of HR and provides other aspects and indicators such as absenteeism. Indifferent employees need to perceive management as sufficiently addressing their needs and wants whilst balancing the organisational or departmental goals, desires and expectations, in a fair way. This i s not best done through an appraisal structure but more similar to that of an informal meeting. Individuals are unique and indifference is best tackled when treating cases individually; assertiveness for individual needs will result in a better management practise and are more likely to settle the issue amongst the individual indefinitely. Further research Relatively long term case studies into finding, observing and documenting individual cases will provide a clearer understanding. Implementing different techniques spoken about can truly test the theories; accumulating a wealth of indifferent strategies for individual types perhaps. I recommend these further research ideas; Comparing Indifference in a number of public and private sector organisations will enable a better insight; revealing the issue to see if it is more prone to certain structures, management styles or sectors. A case study observing different effects of a range of motivational tactics using set trial periods for each. Doing this on indifferent employees would be enlightening; By researching further and obtaining these findings this could enable us to categorise different levels or types and potentially identify key catalysts for indifference amongst the workforce. Ethical considerations may have to be taken into account; if observation is carried out without employee knowledge and consent, it will cause concern. Some will argue this is necessary so the outcome is not manipulated; in order to sustain more accurate findings. There are also many variables to take into account, company culture for example, but identifying indifferent employees needs to be acknowledged. if managers are well equipped with the knowhow and can differentiate between a lack of progress or temporary spells of poor performance with an actual indifferent employee then they can see what works best and gain a wider knowledge base for the themselves and the field of interest. Through using productivity measures and observing progress the issue can be studied effectively. Implementing other comparative and assessable variables will enable a more solid base on which findings can be assessed more reputably; ultimately attaining more conclusive and accredited research will drive the issue into the mainstream.

Music Censorship :: essays research papers

Music Censorship Although is clearly states in the first amendment that "Congress shall make no law respecting an establishment of religion, or prohibiting the free exercise thereof; or abridging the freedom of speech, or of the press; or the right of the people to peaceably assemble, and to petition the government for a redress of grievances," censorship in America still exists in a big way. "Music censorship is the term used to describe the act of editing, altering, or preventing the listener from hearing the music as the artist created it in order to either deny certain information or to act as a moral gatekeeper of potentially harmful material" (http://www.cwrl.utexas.edu/~barndollar/courses/spring98/students/fabfive/index.html). The Censorship of music in the United Stated is documented as far back as 1954, when "Michigan congresswoman Ruth Thompson introduces a bill in the House that would ban mailing of any pornographic recording, punishable by five years imprisonment and a $ 5,000 fine" (http://ericnuzum.com/banned/fifties.html). Even Elvis Aaron Presley, ‘The King of rock-n-roll’ was once thought of as obscene. In 1957, when he appeared on the Ed Sullivan show for the third time, the cameramen were told to only film him from the waist up. "Elvis’s dancing was considered lewd" (http://ericnuzum.com/banned/fifties.html). In 1964, "Indiana Governor Matthew Welsh asks the State Broadcasters Association to ban the song ‘Louie, Louie’ by the Kingsmen because he considers it to be pornographic." (http://ericnuzum.com/banned/fifties.html). This trend has continued all the way up to the nineties, and I’m sure it won’t stop any time soon. In the past ten years especially, music has been under attack by many law makers, prosecutors and critics of morality and good taste. One attack on this freedom comes from parental advisory stickers. These stickers are used as a form of censorship against an artist and their lyrics. If a label will produce an album, I don’t think there should be any reason that the consumer can’t decide for him or herself if lyrics contained in the album are found obscene or otherwise unsuitable. In order to begin the debate on whether or not parental advisory stickers serve as a form of censorship, one must consider what the word censor implies. The word censor means "the power to suppress publications or excise any matter in them thought to be immoral, seditious or otherwise undesirables"(Webster Dictionary 227). The question of what constitutes "proper" language and obscenity has been greatly forced upon the music industry.

BTEC Business Unit 4 Assignment 1 Essay

An external purpose. They can be informal or formal. Written document sent through the post. Received by an individual or group. Written Non electronic but it can also be electronic using a word processor on a computer, but it can also be hand written but it has to always be sent by post or non electronically. -When a business sends a letter the letter can be kept as evidence if needed unless the recipient throws it out. -When a business sends a letter it can make the business seem more professional that and e-mail might not. -A letter can be sent anywhere in the world and to anyone that needs to read it. -It can contain detailed information such as figures. -It can be a lot easier to know a fake letter from a real one where as an email can be easy to fake. -It can take a lot of time to write and get the letter delivered to the recipient. -It is bad for the environment because its means you’re cutting down trees and will add to global warming. It would be a lot more eco-friendly to send e-mails. -The letter can be out of date by the time the recipient receives it because it takes a lot longer to deliver. -A single letter could be cheap to send but when a business needs to send hundreds of letters it can become very costly. For the most part it would be suitable to the majority of people, but a letter wouldn’t be suitable to blind people, children and people with little business knowledge who wouldn’t know a lot of the jargon. It also isn’t suitable to send an English letter to someone from a different ethnicity who cannot speak English. It wouldn’t be suitable for people with hearing impairment or if they are deaf. A possible adaption for the blind is the business could send the letter in braille or there are specialist programmes that can read letters back to you. If you were to send a letter to someone with little business knowledge they would send a simpler version with less jargon for them to understand. For children you would use a different method to try and communicate with them. An adaption for the deaf or someone who has hearing impairment you would send them the letter in a simpler vocabulary. Memo A memo is an internal form of communication and is intended for short messages between members of staff. Memos always have a title and it’s common to use simple bullet points in the main text. Written Mostly they are electronic and typed up on a word processor but they can also be non-electronic and be hand written and handed out internally throughout the business. -A memo I can be very inexpensive due to the hand circulation throughout the company and you don’t have to pay for any postage for the memo -It is convenient to read and write a memo because they are usually written in standardized form which makes them a lot easier and quicker to read and write than letters. -Memos are usually kept in office files or computers and because they store them they can be used for future references. -Memos are quick and easy to read. With the exchange of a memo everyone can interact with each other without disturbing there normal routine. -As memos are records of facts and decisions, they establish the accountability. So some businesses prefer to use memos even for small events and requests than phone calls or verbal conversations. -Memos are designed to only have one or two pages of information which makes them a difficult tool to use for discussing complex topics. -Memos are only meant to focus on a single subject, so they are not a good choice if you need to convey multiple topics to employees. -There is a formal tone to a memo which isn’t suitable for communicating sensitive information. -Memos send out the message that the decision has already been made and that you don’t get to give your opinion on the matter. Since a memo is sent out to employees of the company they would understand how to read and what everything means so you shouldn’t have to adapt any of the information to make it easier to understand, but it wouldn’t be suitable for the blind or those who are visually impaired. A possible adaption for the blind or visually impaired is to supply a specialist programme the will read the memo back to you or you could send out a braille version of the memo. If it is needed then they could also send out a simplified memo for the employees that find it difficult to understand. E-mail An E-mail is a powerful communication method for modern organisations. It is quick, easy to use and very cheap compared to letters and telephone calls. E-mails can be with the recipient within seconds and they give both parties a written copy of the message which can be used for reference. Because e-mails a digital they are extremely easy to store. An e-mail can be used internally and externally to a business depending on what you’re using it for. Written You can only send e-mails electronically -Emails do not use paper so it saves hundreds of trees being cut down and help reduce global warming. -E-mails are a lot quicker to send and receive than conventional mail and they are a lot easier to store than conventional mail because e-mails are all digital. -E-mails can be sent and received 24 hours a day 365 days a year so there is no limit to when you can send e-mails unlike conventional mail. -E-mails can hold attachments which make it easier to send larger files to people and it’s a lot cheaper and easier to view than conventional mail. -It is possible that when sending an e-mail you can accidently send viruses to the recipients and that virus will then go on to harm other files. -Many people send spam mail which makes it very difficult and time consuming to filter out all the spam from the important e-mails. -E-mails cannot be used for official business documents. They maybe lost and you cannot sign them. -Your mailbox might get flooded with emails after a certain time so you would have to clear it out from time to time. E-mails are suitable for communicating within a business and it is an easy, fast and often reliable service of communicating within a business informally or formally. E-mails are suitable for almost everyone. It could become difficult for someone who isn’t used to using e-mails and computers to get used to. This can cause complications between employees in the workplace. It can also cause problems to the blind and those who are visually impaired. If you are emailing someone from a different ethnicity it can be difficult to translate. It also wouldn’t be suitable for the people who do not A possible adaptation for the visually impaired is the zoom feature that is on most computers which will zoom in on the e-mail to make the font larger and make it easier to read, an adaptation for the blind would be a programme on the computer that will read out the e-mail for the user. Another adaption for emailing someone from a different ethnicity is a translating programme that will translate to the language of your choice. Fax A fax is an image of a document made by electronic scanning and transmitting it through the telephone system Written and non written because you can send images through the fax machine as well as written messages. You can only send faxes electronically through the telephone system -You only need a fax and a telephone line to be able to fax documents to someone. -It is a lot easier to fax a letter to someone, than trying to tell it to someone over the phone. -The recipient will have a physical paper with your signature on it if needed which you could not give to someone by phone. -With a fax machine you can quickly send documents from one building to another without the need to rely on other messaging services or other potentially costly document sending services. -Because a fax machine provides the sender with a receipt after the document has finished moving through the fax process, the user has evidence that he did actually send the document he claims to have. -Fax machines are not environmentally friendly they can require a lot of paper depending on what you are faxing. -It ties up the phone line while a document is being sent o received which means you cannot use the phone line if you are faxing. -Documents you have sent via fax are not as safe and secure as other type of communication methods. -There is a higher chance of losing faxes which could potentially be important and a lot of space is consumed for the storage of the printed faxes. -There is no guarantee that the faxed hard copy will be produced clearly, sending a clear copy doesn’t always mean a clear copy will be received. Faxes are suitable for sending single documents to another building. They’re also relatively fast and easy to send from building to building and it gives you a hard which can be used as evidence. Faxes will not be suitable for the blind or people who are visually impaired. It wouldn’t be suitable for people who don’t know much about the business your faxing them about. A possible adaptation for the blind or for people who are visually impaired is to send that fax and get them to scan it in to the computer so it can read it back to them and they can then make a reply or do what has been asked in the fax. If it has any business jargon you would send a simplified version to the people who aren’t used to being involved in all the business jargon. SMS SMS is a text messaging service component of phone, web or mobile communication systems, which allow the exchange of short text messages between fixed line or mobile phone devices. Written and non written because it is also possible to send multimedia via SMS such as pictures and short videos. You can only send SMS messages electronically. -There is no time limit that you can send SMS messages they can be sent at any time and any day of the year. -The recipient of the text message doesn’t have to have their phone switched on to receive it. -SMS messages can save time rather than interrupting someone with a phone call. -The messages can be sent easily and very quickly so it takes less time to send SMS messages than it does to make a phone call. -With an SMS you can get straight to the point unlike phone calls where you can be distracted by what the other person is saying. -Text messages are also cheaper to send than phone calls so it saves the business money. -SMS messages are also very convenient and simple to send because almost everyone in business owns a mobile phone so they can send SMS messages. -Only short messages can be sent or it will cost more money to send a long message via SMS. -Needs relatively nimble fingers to be able to type on a small mobile phone keypad. -It can take some time to create a message if you are not familiar with the text speak shortcuts. -It can sometimes take a while for the message to arrive at the recipients’ phone if the network is busy. -The cost to send an SMS message internationally can be very expensive due to the network charges. -SMS messages are informal and shouldn’t be used for serious or formal messages. SMS messages are suitable for mostly everyone even the younger children because the messages are shorter and more to the point so they wouldn’t have to read it for a long period of time. It might not be very suitable for the older generation that isn’t used to using the new technology and mobile phones. It also wouldn’t be suitable for the blind or people who have visual impairment because they wouldn’t be able to read the messages. A possible adaptation for the blind or those who are visually impaired is to get an application that reads the message out loud to you. Another adaptation would be to send a simplified message to children to try and keep them concentrated on what you want them to do. Telephone / Mobile Phone Telephone calls are still very useful for fast communication, enabling quick feedback and discussion. Modern telephone facilities can allow conference facilities so that a number of people can be involved in the same conversations. Non Written. You can only make phone calls electronically. It is also possible to make phone calls off a computer which makes it very easy and convenient to make a phone call. -It’s a fast and relatively reliable form of communication and you can contact anyone anywhere as long as they have a network connection. -When using a phone you can get an instant response without the need of waiting like conventional mail. -With mobile phones it’s an easy and convenient method of communication because a lot of people carry a mobile phone with them everywhere. -It helps you easily get a hold of someone in an emergency situation because of how convenient and simple a mobile is to use. -You cannot see the persons face so you can’t tell if the person is being serious or not and you can’t see their body language. -Anyone can get your phone number and can start cold calling you, and start distracting you from what you need to be doing. -If you need to call someone in another country the cost of the call can be very expensive due to the connection charges. -You cannot keep it as evidence because there is no solid evidence of what was said unlike a letter or e-mail. -It’s more difficult to avoid misunderstandings you cannot use visual behaviour to get feedback on whether or not your message is being understood or if there are things left unsaid. Phone calls aren’t suitable for people with hearing impairment or deaf people. They also aren’t suitable for children because it would be difficult for some young children to stay concentrated for the whole of the conversation. A possible adaptation for children would be to use another method of media to try and communicate to keep them interested in the conversation. An adaptation for people with hearing impairment or people who are deaf would be a specialised programme on the pc that would type out what the other person is saying so you could read it out on the screen. Video Conferencing Video conferencing allows two or more locations to communicate by simultaneous two-way video and audio transmissions. Non Written. Video conferencing can only be done electrically they can now be done off mobile phones which make them very easy and convenient to do they’re also getting cheaper for companies to set up. -Video conferencing is environmentally friendly because there is no need to travel around to go to meetings you can do it from your own office. -You can conference from anywhere in the world from a computer for next to no cost at all. -You can have a meeting with people from many different offices and counties without anyone having to travel. -it’s more personal than a phone call because you can see their face and see how they react to some of the things you might be saying unlike the phone call where you can only hear their voice. -You can all view a document on the screen at the same time, and people can work together and add their own ideas. The document can be emailed to everyone when the conference has ended and there is no need to print things off like in a normal meeting. -Video conferencing can also be done over the internet for a relatively small cost but it wouldn’t be as good quality or the response times will not be as good as if you pay for the equipment. -Business-level conferencing facilities can be very expensive and everyone who is going to attend to the conference needs access to suitable hardware and software. – A reliable, fast data link is required; many companies hire a connection specifically to allow conferencing to take place which can also be very expensive. -Even with a fast connection there can be some delay between responses, especially if one of the people in the conference is on the other side of the planet. -If the hardware breaks for any of the participants then they cannot attend the conference / meeting. -People could be in different time zones which could mean that someone would have to stay up throughout the night just to attend the conference. -There is nothing better than a face-to-face meeting to try and get to know someone. Video conferencing may not be that suitable for the older generation who aren’t used to using all the new technology. It also wouldn’t be that suitable for children because they may not know how to use it or they may not be able to concentrate on what everyone else wants to talk about. It’s not as suitable for the deaf or for people with hearing impairments because they wouldn’t be able to hear what anyone is saying. It’s not the best for the blind or people who are visually impaired but it’s better for them than it is for the deaf. A possible adaptation for the deaf or the hearing impaired is to have someone sign everything that’s being said or have a programme on the computer type up what everyone’s saying. A possible adaptation for the elderly is to have someone teach them how to use the technology so they can then use it for themselves. An adaption for the children would be to try and use some sort of multimedia such as a DVD to teach them or even the internet because it might keep their attention better. Unit 4 Assignment 1 Below is a suggestion for the table layout needed for Assignment 1. Please remember to read the brief carefully and check the unit specification. Obviously you will need to add extra rows.